Get in touch

In case of order queries, return & refund, complaints & feedback, please reach out to us.

You can also fill out this form and we will get back in 1-2 days.

FAQs

How do I track my order?

As pet parents ourselves, we know how overwhelming it has become to find and shop for the best products for our dogs.

With minimal quality standards, misleading nutrition labels, hidden ingredients - it's hard to tell which products are safe & which are not. On top of it all, the incessant barrage of marketing messages, offers & discounts, flashy ads, makes it so confusing, cluttered and very overwhelming for pet parents.

Our dogs are our family and if we expect products for human use to meet a minimum quality standard then why should it be any different for our dogs. We were tired of it all and wished for things to be simple and easy to understand. This is why, we started thePack Store.

How do I return my order and get a refund?

How do I return my order and get a refund?

How do I return my order and get a refund?

How do I return my order and get a refund?